Frequently Asked Questions
Turtleback Books are prebound hardcover editions of books. Our high-quality binding significantly extends the life of the book, resulting in dramatic long-term cost savings.
Turtleback Books are primarily intended for libraries and schools. Our durable bindings exceed Library Binding Institute standards and stand up to the heavy use associated with libraries and classrooms.
We only sell to wholesalers and resellers serving the library and school markets. (Note: If you’re a librarian or teacher, ask your favorite distributor for Turtleback Books.)
Shipping is always free with our 25-book minimum order.
In-stock items will ship within 48 hours of order placement. And we’ll complete your order in less than 45 days from date of order.
Our catalog is made up of the most popular and frequently requested library-bound / prebound titles. We’re always adding new titles based on customer feedback and new releases.
We’re happy to report that’s not likely. But just in case, all of our products are guaranteed for workmanship and quality of materials for the life of the book. If one of our products does not meet your expectation of quality, it will be replaced free of charge.
Absolutely not. We have full EDI (Electronic Data Interface) and ASN (Advanced Shipping Notification) capabilities to make ordering easy and efficient. And don’t forget about our Customer Service team. Part of their job is to make your experience with Turtleback Books painless and pleasant.
Call or e-mail us. We have the ability to bind virtually any paperback book in print. We’d be happy to help you decide whether getting the book from us is your best option.
There’s a good chance we will. Our title list has been built based on the needs and buying trends of our customers.
Under certain circumstances, yes, they can. While there is no restocking fee for returned products, there are restrictions regarding purchase date, purchase price, and condition of books. Please contact us for the details of our return policy.
Yes, we do. Qualifying accounts are eligible for an allowance to offset expenditures related to a variety of marketing activity including catalogs, direct-mail advertising, newsletters, electronic advertising, and telephone campaigns. Turtleback Books must approve all expenditures in writing in advance. For more information, please call 800-458-8438.
© Turtleback Books 2017, All Rights Reserved A 8950 Pershall Road St. Louis, MO 63042 P 800.458.8438 F 314.881.6571